We are currently working on creating single-serve sample packs. In the meantime, if you’re a first-time customer and your child doesn’t love the flavour, we’re more than happy to replace it with a different product or flavour, free of charge.

Immune Protein is designed for children aged 12 months and older. While the nutritional panel aligns with the recommended daily intake for children aged 1–3 years, older children and teens can also benefit from the formula. For children aged 4 years and up, 2 servings per day may be appropriate depending on their nutritional needs.

Yes, you can heat or bake with Immune Protein, though it’s important to note that some vitamins are sensitive to heat and may degrade slightly with cooking — particularly B1 (thiamin), B5 (pantothenic acid), B9 (folate), and vitamin C. However, your child will still benefit from the hydrolyzed collagen protein, magnesium, L-Tryptophan, choline, and minerals which remain stable under heat. For maximum benefit, you can mix the powder in after cooking or use in cooler recipes like smoothies.

Yes — 100%. According to Food Standards Australia New Zealand (FSANZ), collagen is a safe, whole-food protein source derived from cows. It makes up about 30% of the body’s total protein and is essential for skin, joints, bones, muscles, and connective tissue. Our collagen is hydrolyzed, meaning it’s broken down into smaller peptides for easy absorption, and sourced from grass-fed, pasture-raised cattle to ensure purity and quality. Immune Protein also contains L-Tryptophan to provide a complete essential amino acid profile.

Collagen is a rich protein source that may support healthy blood sugar levels and help kids feel fuller for longer. It's high in Glycine and Proline — amino acids that support gut health, joints, and bone development. Glycine and the added L-Tryptophan also play a key role in producing serotonin and melatonin, which are involved in mood regulation, appetite, and sleep cycles.

We source our grass-fed collagen from Brazil. The cattle are grass-fed and grass-finished (pasture-raised), which results in a more nutrient-dense product. A diverse pasture-based diet is more natural for cattle than corn or soy (commonly used in grain-fed systems), improving the overall quality and amino acid profile of the collagen.

No. Immune Protein is not a formula or meal replacement. We always advocate for a food-first approach and recommend that Immune Protein be used to supplement your child’s intake of protein and nutrients. It should be enjoyed alongside a healthy and varied diet.

All of our natural flavours are safe, gentle and free from additives, meeting strict Food Standards Australia New Zealand (FSANZ) guidelines. They are:

• Free from artificial colours, preservatives and sweeteners
• Non-GMO and compliant with FSANZ
• Tested for heavy metals, glyphosate, herbicides and pesticides
• Gentle on little tummies and suitable for children aged 12 months and older

We use natural strawberry flavour, made from a combination of real strawberry and plant-based compounds  but not strawberry powder. This is because most strawberry fruit powders available to us contain unwanted extras like pesticides, anti-caking agents, and can clump over time, impacting product quality. 

Our chocolate flavour is crafted using real parts of the cacao plant (such as cocoa beans), carefully processed to deliver a rich taste. To naturally round out the flavour, we’ve added cacao and carob powders to create a smooth chocolate profile without added sugar or stimulants.

Our natural vanilla flavour is made from plant-derived compounds (primarily from vanilla beans) and is free from preservatives and artificial additives.

Your child’s safety is our number one priority and we’d never use flavouring ingredients we wouldn’t feel comfortable serving to our own family.

Yes. All Unrefined Nutrients products are free from gluten, dairy, eggs, peanuts, tree nuts, and shellfish. Our manufacturer follows stringent allergen control processes, including routine swabbing and testing of all equipment. We also test our products separately for gluten, peanuts and tree nuts.

Our products are proudly made in Brisbane, Australia. While our ingredients are sourced globally due to climate requirements, we prioritise sustainable sourcing and organic practices wherever possible. Every supplier is carefully vetted to ensure high standards in quality and safety.